Privacy Policy for jumboprint.store
Last Updated: 07.04.26
This Privacy Policy explains how JAMBEX DEKO SP. Z O.O. (“JumboPrint”, “we”, “us”, “our”) collects, uses, stores, and protects personal data when you use our website, contact us, request a quote, place an order, or otherwise interact with us.
Data Controller:
JAMBEX DEKO SP. Z O.O.
NIP: 8381894121
Ul. Stanisława Wyspiańskiego 6B/17
96-300 Żyrardów
Poland
Contact details:
Contact person: Ruslan Bacilo
Phone: +371 28344926
Email: info@jumboprint.store
Under the GDPR, people must be told the identity and contact details of the controller and other core privacy information at the time their data is collected.
1. Information We Collect
We may collect and process the following categories of personal data:
- Personal Identification Information: Your first name, last name, billing and delivery address
- Contact Information: Your email address and phone number.
- Transactional Information: Order details and quote request information, artwork, files, images, measurements, and specifications you send to us
- Technical Data: Website usage data, device/browser information, IP address, and cookie-related information, where applicable.
2. How we collect your data
We collect personal data when you:
- Contact us by email, phone, form, or message
- Request a quote
- Place or approve an order
- Send us artwork or project files
- Request delivery or invoice information
- Browse our website
- Subscribe to updates, if that option is offered
- Interact with cookies or analytics tools, where applicable
3. Why we use your personal data and our legal bases
We process personal data only where we have a valid legal basis under the GDPR. Depending on the situation, we use your data for the following purposes:
a. To respond to enquiries and quote requests
We use your contact details and project information to review your request and send you a quote.
Legal basis: taking steps at your request before entering into a contract, and/or our legitimate interests in responding to business enquiries.
b. To process and manage orders
We use your data to confirm specifications, issue invoices, organize production, arrange delivery, and provide customer support.
Legal basis: performance of a contract and compliance with legal obligations.
c. To issue invoices and maintain accounting records
We use billing and transaction information for tax, accounting, and bookkeeping purposes.
Legal basis: compliance with legal obligations.
d. To communicate with you
We use your data to send order updates, production information, delivery details, and support responses.
Legal basis: performance of a contract, pre-contract steps, and/or legitimate interests.
e. To improve and secure our website and services
We may use technical and usage data to maintain website security, diagnose issues, and improve the website experience.
Legal basis: legitimate interests and, where required, consent for non-essential cookies.
f. To comply with legal requirements and protect our rights
We may process data where necessary to comply with applicable law, resolve disputes, or establish, exercise, or defend legal claims.
Legal basis: legal obligation and legitimate interests.
The GDPR requires organisations to explain both the purposes of processing and the lawful bases relied on.
5. Custom artwork and project files
If you send us artwork, photos, designs, logos, or other files for a custom order, we will process those materials only for the purposes of reviewing, quoting, producing, and fulfilling your order, and for related support and record-keeping.
You are responsible for ensuring that you have the right to use and provide any files, images, or content you submit to us.
6. Who we share your data with
We may share personal data only where necessary with:
- Payment, invoicing, and accounting providers
- Website hosting, email, and IT service providers
- Production and fulfilment partners
- Shipping, courier, and parcel locker delivery providers
- Legal, tax, or professional advisers
- Public authorities, where required by law
Where we use service providers, they should only process personal data on appropriate instructions and with suitable safeguards. GDPR transparency guidance expects organisations to tell people who receives their data. 
7. International transfers
Some of our service providers may process data outside the European Economic Area. Where personal data is transferred internationally, we will take appropriate steps to ensure that it remains protected in accordance with applicable data protection law, including the GDPR.
If you use providers outside the EEA, this section is important under GDPR transparency requirements. 
8. How long we keep your data
We keep personal data only for as long as necessary for the purposes described in this Privacy Policy, including to fulfil orders, provide support, maintain business records, and comply with accounting, tax, and legal obligations.
In practice, this usually means:
- Enquiry and quote data: for as long as needed to respond and reasonably follow up
- Order and customer records: for the duration of the customer relationship and afterwards as needed for legal, tax, accounting, and dispute-handling purposes
- Invoice and accounting records: for the period required by applicable law
- Website analytics/cookie data: according to the settings of the relevant tool or cookie consent setup
If there is no fixed retention period, privacy guidance says you should explain the criteria used to determine how long information is kept. 
9. Your rights
Subject to applicable law, you may have the right to:
- Request access to your personal data
- Request correction of inaccurate or incomplete data
- Request deletion of your data
- Request restriction of processing
- Object to certain processing
- Request data portability, where applicable
- Withdraw consent at any time, where processing is based on consent
The GDPR requires privacy information to explain the rights available to individuals. 
To exercise your rights, contact us using the details above.
10. Complaints
If you believe that your personal data has been processed unlawfully, you have the right to lodge a complaint with the competent supervisory authority.
For Poland, the supervisory authority is the President of the Personal Data Protection Office (UODO). The UODO publishes its contact details, including its Warsaw address and general contact channels. 
11. Cookies and website technologies
Our website may use cookies and similar technologies to:
- Ensure the website functions properly
- Remember user preferences
- Understand how visitors use the website
- Improve performance and user experience
- Support analytics or marketing tools, where used
Where required by law, we will request consent before using non-essential cookies. You can also manage cookies through your browser settings or cookie banner preferences.
12. Data security
We take reasonable technical and organisational measures to protect personal data against unauthorised access, loss, misuse, disclosure, or alteration. GDPR principles require integrity, confidentiality, and accountability when organisations process personal data. 
13. Children’s data
Our services are not directed to children, and we do not knowingly collect personal data from children through the website for direct online sales purposes.
14. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal obligations, or website practices. The updated version will be posted on this page with a revised “Last updated” date.
15. Contact us
If you have any questions about this Privacy Policy or about how we process personal data, please contact:
JAMBEX DEKO SP. Z O.O.
Ul. Stanisława Wyspiańskiego 6B/17
96-300 Żyrardów
Poland
Contact person: Ruslan Bacilo
Phone: +371 28344926
Email: info@jumboprint.store